I can turn the motor from the back where the tension adjust is and it turns the motor and screw easy.
Yes the door is a sectional and I can raise it manually very easy, plus I released the door so that takes it out of the equation.
I thought of pulling the screw from the motor and seeing how the motor runs then, but that I didn't want to get into all that if someone knew what was wrong.
The motor acts like it is a 220V that dropped a leg. I don't have the money for a new one if I can fix this one, but I guess $200 isn't too awful bad if I have to replace it.
I'm not OLD! I'm a Poppy Mark !!!!